Your privacy matters to us. This Privacy Policy explains how phshy collects, uses, stores, and protects your personal information when you use our platform.
These highlights summarise our key privacy commitments. Please read the full policy below for complete details.
All personal and financial data on phshy is stored using industry-standard encryption. We use SSL/TLS protocols to protect data in transit between your device and our servers.
phshy does not sell, rent, or trade your personal information to third parties for marketing purposes. Your data is used solely to operate and improve the phshy platform.
You have the right to access, correct, or request deletion of your personal data held by phshy. Contact our support team to exercise any of your data rights.
phshy uses cookies to enhance your gaming experience and analyse platform usage. You can manage cookie preferences through your browser settings at any time.
phshy complies with applicable Philippine data protection laws and gaming regulations. We cooperate with PAGCOR and other relevant authorities as required by law.
When phshy makes material changes to this Privacy Policy, we will notify registered players via email or a prominent notice on the platform before changes take effect.
This Privacy Policy ("Policy") describes how phshy ("phshy", "we", "us", "our") collects, uses, stores, discloses, and protects the personal information of users ("Player", "User", "you") who access or use the phshy online gaming platform at phshy.com and all associated services. By registering an account or using the phshy platform, you acknowledge that you have read and understood this Policy and consent to the practices described herein.
1.1 phshy is committed to protecting the privacy and security of your personal information. We recognise that when you use the phshy platform, you trust us with sensitive personal and financial data, and we take that responsibility seriously.
1.2 This Policy applies to all personal data collected through the phshy website, mobile platform, customer support channels, and any other touchpoints through which you interact with phshy.
1.3 This Policy should be read alongside the phshy Terms & Conditions, which govern your use of the platform. In the event of any conflict between this Policy and the Terms & Conditions, the Terms & Conditions shall prevail.
Note: phshy operates in the Philippines and processes personal data in accordance with applicable Philippine laws and regulations governing data privacy and online gaming.
2.1 Registration Data. When you create a phshy account, we collect information including your full name, date of birth, email address, mobile number, residential address, and preferred currency (Philippine Peso / PHP).
2.2 Identity Verification Data. To comply with Know Your Customer (KYC) and anti-money laundering (AML) obligations, phshy may collect copies of government-issued identification documents (such as a Philippine passport, driver's licence, or SSS/GSIS ID), proof of address, and proof of payment method.
2.3 Financial Data. We collect information about your deposits, withdrawals, and transaction history on phshy. This includes payment method details for GCash, PayMaya, BPI, BDO, and Metrobank transactions. We do not store full payment card numbers on our servers.
2.4 Gaming Activity Data. phshy collects data about your gaming sessions, including games played, wagers placed, wins and losses, session duration, and bonus usage.
2.5 Technical Data. We automatically collect technical information when you access phshy, including your IP address, device type, operating system, browser type, and session timestamps.
2.6 Communications Data. If you contact phshy customer support, we retain records of those communications, including emails, live chat transcripts, and any documents you provide.
2.7 Responsible Gaming Data. If you use phshy's responsible gaming tools (such as deposit limits or self-exclusion), we record your preferences and any related communications to ensure these tools function correctly.
3.1 phshy uses your personal data for the following purposes:
3.2 phshy will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent.
4.1 phshy processes your personal data on the following legal bases:
4.2 Where phshy relies on your consent as the legal basis for processing, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.
5.1 phshy does not sell, rent, or trade your personal information to third parties for their own marketing purposes.
5.2 phshy may share your personal data with the following categories of recipients:
5.3 All third parties with whom phshy shares personal data are required to handle that data in accordance with applicable data protection laws and phshy's data processing requirements.
6.1 phshy uses cookies and similar tracking technologies to enhance your experience on the platform, analyse usage, and deliver relevant content.
6.2 Types of Cookies Used:
6.3 You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the phshy platform.
6.4 By continuing to use the phshy platform after being presented with our cookie notice, you consent to our use of cookies as described in this Policy.
7.1 phshy retains your personal data for as long as your account remains active and for a period thereafter as required by applicable law and regulation.
7.2 In accordance with Philippine anti-money laundering regulations and gaming requirements, phshy is required to retain certain account and transaction records for a minimum of five (5) years following account closure or the last transaction, whichever is later.
7.3 Where personal data is no longer required for the purposes for which it was collected and no legal retention obligation applies, phshy will securely delete or anonymise that data.
7.4 If you request deletion of your phshy account, we will process your request in accordance with our legal obligations. Some data may be retained beyond account closure where required by law.
8.1 phshy implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These measures include:
8.2 While phshy takes all reasonable steps to protect your data, no method of electronic transmission or storage is completely secure. phshy cannot guarantee absolute security of your personal information.
8.3 In the event of a data breach that is likely to result in a risk to your rights and freedoms, phshy will notify affected players and relevant authorities in accordance with applicable legal requirements.
Your Role in Security: You are responsible for keeping your phshy login credentials confidential. Never share your password with anyone. If you suspect unauthorised access to your account, contact phshy support immediately.
9.1 As a phshy player, you have the following rights in relation to your personal data:
9.2 To exercise any of these rights, please contact phshy customer support. We will respond to all valid requests within thirty (30) days. In complex cases, this period may be extended by a further sixty (60) days, in which case we will notify you of the extension.
9.3 phshy will not charge a fee for processing data rights requests unless the request is manifestly unfounded or excessive.
10.1 The phshy platform is strictly intended for adults aged 21 years and above. phshy does not knowingly collect personal data from persons under the age of 21.
10.2 If phshy becomes aware that personal data has been collected from a person under 21 years of age, we will take immediate steps to delete that data and close the associated account.
10.3 If you believe that a minor has registered on the phshy platform, please contact our support team immediately so that we can investigate and take appropriate action.
11.1 The phshy platform may contain links to third-party websites or services. This Privacy Policy applies only to the phshy platform and does not cover the privacy practices of any third-party sites.
11.2 phshy is not responsible for the privacy practices or content of any third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.
12.1 phshy reserves the right to update or modify this Privacy Policy at any time. The most current version of this Policy will always be available on the phshy website, with the date of the most recent revision indicated at the top of the document.
12.2 Where changes to this Policy are material, phshy will notify registered players via email or a prominent notice on the platform prior to the changes taking effect.
12.3 Your continued use of the phshy platform following notification of any changes to this Policy constitutes your acceptance of the revised Policy. If you do not agree to the revised Policy, you must cease using the platform and may request account closure.
13.1 If you have any questions, concerns, or requests regarding this Privacy Policy or the way phshy handles your personal data, please contact our Data Privacy team.
13.2 You may reach us through the following channels:
13.3 phshy aims to acknowledge all privacy-related enquiries within 24 hours and to resolve them within the timeframes specified in Section 9.2 above.
13.4 If you are not satisfied with phshy's response to your privacy concern, you may have the right to lodge a complaint with the relevant data protection authority in the Philippines.
Your data is safe with us. Join the phshy community and enjoy a secure, fair, and entertaining online gaming experience built for Filipino players. Must be 21 years or older.
🔞 21+ only. Please play responsibly. Gaming should be entertainment, not a source of income.